top of page

Privacy Policy

KCVAULTZ Inc.
Effective as of March 29, 2024

KCVAULTZ Inc. (“KCVAULTZ,” “we,” “our,” or “us”) places a high priority on the privacy and protection of our customers’ personal information. We are committed to maintaining transparency in how we collect, use, store, share, and protect your personal data.

This policy outlines:

  • The types of personal information we collect through our website https://www.kcvaultz.com (the “Site”), our social media pages, and any other digital or physical point of contact with KCVAULTZ.

  • How this information is used and shared.

  • Your rights regarding your personal data.

  • Our commitments in terms of data security, retention, and compliance with applicable laws.

Definition of Personal Information:
Any information that can be used to identify you directly or indirectly, such as your name, email address, phone number, IP address, or any data related to your purchases or browsing activity.

Purposes of Collection

We collect your personal information in order to:

  • Process your orders and provide after-sales service

  • Personalize your experience on our Site

  • Communicate with you about our new products, offers, and events (with your consent)

  • Prevent fraud or unauthorized transactions

  • Comply with our legal obligations

  • Improve our services, features, and promotional offers

  • Manage contests, surveys, collaborations, or event registrations

  • Tailor our marketing communications based on your preferences

Elements to include in the privacy policy

Information You Provide:

  • Contact details: first and last name, mailing address, email, phone number

  • Payment information: payment method, billing address (via a secure provider)

  • Account data: login credentials, preferences, purchase history

  • Communications: messages, survey responses, product reviews

  • User-generated content: photos or comments posted on our social media platforms

Information Collected Automatically:

  • IP address, device type, operating system

  • Browsing history, session duration, pages viewed

  • Approximate geolocation data (city or postal code)

Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience, analyze traffic, personalize content, and deliver targeted advertisements.

​

Types of cookies used:

  • Necessary: Enable basic functions (e.g., shopping cart)

  • Functional: Remember your preferences

  • Analytics: Measure website performance

  • Marketing: Display ads tailored to your interests

You can manage your preferences through your browser settings or our cookie management banner.

Sharing of Information

We may share your personal information only with:

  • Our service providers (payment processing, delivery, marketing, hosting)

  • Our technology partners for data analysis or advertising (e.g., Google, Meta)

  • Competent authorities, if required by law

  • As part of a business transaction, such as a merger or asset sale

We do not sell your personal information.

International and Out-of-Quebec Data Transfers

Your information may be transferred to and stored outside of Quebec, including in Canada, the United States, or other jurisdictions. In all cases, we implement contractual and technical safeguards to ensure the security and confidentiality of your data.

Security and Retention

We use physical, technical and administrative measures to protect your information against unauthorized access, theft or loss.

Personal information is retained for as long as necessary to achieve the stated purposes or in accordance with applicable laws.

Your rights

In accordance with Law 25 in Quebec and other Canadian laws, you have the following rights in particular:

  • Access your personal information

  • Request their rectification

  • Withdraw your consent (for marketing communications or certain processing)

  • Request the deletion of your data if their retention is no longer justified

To exercise your rights, please contact our Privacy Officer (see section 9).

Your choices

You can at any time:

  • Unsubscribe from our newsletters by clicking on the unsubscribe link

  • Opt out of push notifications through your device settings

  • Manage your cookie preferences via our banner or your browser

Contact us

For any questions, comments or requests regarding this policy or your personal information, please contact:

Privacy Officer
📧 Email: info@kcvaultz.com
📍 Postal address:
KCVAULTZ Inc. – Privacy Policy
Montreal, Quebec, Canada

Updates

This policy may be updated from time to time. The date of last update is indicated at the top of the document. We encourage you to review it regularly.

bottom of page